Last Updated: 25th Oct `25
At Amari Fragrances, your satisfaction is our top priority. If you are not completely happy with your purchase for any reason, you may return or exchange your product — even if it has been opened or used. We offer a seamless, no-questions-asked return and exchange experience to ensure your confidence in shopping with us.
1. Return and Exchange Timeframe
You may return or exchange your item within 7 days of receiving your order. The product can be opened or used; your request will be accepted without any justification required.
2. How to Initiate a Return or Exchange
To start a return or exchange, simply contact us at support@amarifragrances.store with your order number. Our customer care team will guide you through the quick and easy process.
3. Damaged or Wrong Product
If you receive a damaged or incorrect item, we offer a 100% replacement guarantee at no cost to you. Please contact us within 48 hours of delivery with unboxing proof so we can process your replacement immediately.
4. Refund Method
Refunds will be issued to your original payment method once we receive the returned product. Please note that shipping costs are non-refundable unless the return is due to our error.
5. Exchange Requests
If you wish to exchange your product for a different fragrance, size, or variant, let us know in your email. We will process your exchange promptly once we receive the original item.
6. Return Address
Amari Fragrances
Shop No. 4, Building 15C, Lane 3 Corner Main Zamzama Commercial Area, Phase V, DHA Karachi, 75600, Pakistan
Contact: 021 35295038
7. Policy Updates
Amari Fragrances reserves the right to update this policy to enhance customer experience. Any changes will be reflected on our website.